Don't you hate being let down in your business dealings by someone you trust? It's always distressing and can be expensive. But if you receive poor service from a professional (for example, an accountant, surveyor or lawyer) whose organisation boasts membership of various professional bodies apparently ensuring best practice, the feeling of being let down can be even greater.
Complaints against a professional services company are all too often met with an unhelpful, negative, sometimes even aggressive approach, even when there is a regulatory body to whom you can turn.
Our solicitors can help you cut through the jargon that may be used to muddy the waters if your initial complaint is not treated seriously. Using us to pursue a negligence claim shows that your business means business. Once a claim is presented to its best advantage we often find that your supplier will wish to settle. Often we will look for alternative methods of resolving disputes in order to save our clients the time, cost and hassle of commencing court proceedings.